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Zenvia (ZENV) - 2024 Q3 - Earnings Call Transcript
2024-11-20 05:58
财务数据和关键指标变化 - 2024年第三季度EBITDA为4100万巴西雷亚尔,较去年同期增长近两倍,达到过去三年最高季度水平;年初至今,EBITDA总计9800万巴西雷亚尔,较去年同期增长约150%;过去12个月EBITDA约为1.35亿巴西雷亚尔,在1.2亿 - 1.4亿巴西雷亚尔的指导范围内[9] - 2024年第三季度综合调整后毛利润为1.02亿巴西雷亚尔,其中SaaS业务5000万巴西雷亚尔,CPaaS业务5200万巴西雷亚尔;SaaS业务利润率为58%,CPaaS业务利润率为26%;综合调整后毛利率降至36%[13] - 2024年前九个月综合调整后毛利润为2.96亿巴西雷亚尔,其中CPaaS业务增长28%,贡献1.6亿巴西雷亚尔,SaaS业务贡献1.25亿巴西雷亚尔,与去年基本持平;综合调整后毛利率为40.7%[14][15] - 2024年前九个月G&A占收入比例从2023年前九个月的17%降至13%,较两年前的18.5%下降了540个基点[17] - 2024年前九个月EBITDA减去CapEx较去年同期改善5200万巴西雷亚尔,现为近5000万巴西雷亚尔;过去12个月EBITDA减去CapEx约为7500万巴西雷亚尔[19] 各条业务线数据和关键指标变化 SaaS业务 - 2024年第三季度收入较去年同期增长16%,主要来自中小企业(SMBs);前九个月收入同比增长15%;本季度较第二季度增长12%[10] - 2024年第三季度调整后毛利润为5000万巴西雷亚尔;利润率为58%,较去年同期下降230个基点,主要受企业业务影响[13] CPaaS业务 - 2024年第三季度收入增长37%,达到近2亿巴西雷亚尔的历史新高,前九个月收入为4.85亿巴西雷亚尔;主要受一次性机会影响,利润率为26%,保持稳定[10][13] 公司战略和发展方向和行业竞争 - 2018年启动战略计划,从CPaaS平台发展为拉丁美洲最全面的客户体验SaaS;2024年10月中旬正式推出Zenvia Customer Cloud,是这一愿景的高潮,也是未来五年CX SaaS战略的基石,战略重点是推动有机增长、提高盈利能力、降低杠杆、追求最优资本结构、为股东创造可持续价值[3] - 公司将继续投资于SaaS解决方案的整合,利用Zenvia Customer Cloud推动收入增长,逐步成为全SaaS模式,以月度订阅为主[12] - 公司已开始在巴西以外的拉丁美洲地区扩张,预计对2025年业绩产生积极影响[20] 管理层对经营环境和未来前景的评论 - 公司对2024年第三季度业绩感到满意,报告了收入和盈利能力的两位数增长以及EBITDA的强劲扩张;预计2024年第四季度CPaaS业务收入略低于第三季度,SaaS业务将保持增长或略好于第三季度;重申2024年指导方针,并将继续专注于有机增长和产生EBITDA以保持公司杠杆率[6][31] - 公司预计从2025年下半年起,现金产生将更符合其资本结构;在那之前,将继续使用营运资金工具并寻求更灵活的现有业务条款[20] 问答环节所有的提问和回答 问题1 - **提问**:如何看待SaaS细分市场(尤其是大型企业)的竞争?本季度总活跃客户增加,其中有多少净新增客户可归因于Zenvia Customer Cloud的推出?[24] - **回答**:Zenvia Customer Cloud主要面向中小企业,对于大型企业的影响尚处于早期阶段,但公司看到了其价值主张的独特性;本季度总活跃客户增加主要是因为聚焦于Zenvia Customer Cloud,新客户和现有客户的采用率都很高,交叉销售率比以前提高了10 - 12倍;客户从纯CPaaS向Zenvia Customer Cloud迁移,CPaaS客户基础有所减少[25] 问题2 - **提问**:能否分享更多关于Zenvia Customer Cloud的细节?推出情况如何?[28] - **回答**:2024年3月进行了预发布,10月正式发布,包括营销活动、销售流程、Gen AI聊天机器人功能、广告优化和客户服务等多个功能;未来几个月还将推出更多数据驱动和AI驱动的功能[29] 问题3 - **提问**:如何看待CPaaS和SaaS业务的季度环比情况?[30] - **回答**:预计2024年第四季度CPaaS业务收入略低于第三季度,SaaS业务将保持增长或略好于第三季度[31] 问题4 - **提问**:是否领先于指导方针?[32] - **回答**:公司所有指标都在指导范围内,CPaaS业务收入存在一些波动,预计第四季度不会重复,因此公司对重申2024年指导方针感到满意[32] 问题5 - **提问**:产品中AI的嵌入程度如何?能否因AI功能收取更多费用?[33] - **回答**:产品中已有约六七个纯AI功能,涵盖销售、客户支持、客户体验自动化、品牌分析等多个方面;公司通过客户交互量来实现盈利,而不是按令牌收费[33] 问题6 - **提问**:费用降低是否会影响公司未来收入增长?[34] - **回答**:不会,公司通过一系列收购实现了协同效应,优化了结构,提高了效率,在保持成本结构相似的同时实现收入增长[34] 问题7 - **提问**:本季度净利润为正,下季度或明年是否会更多?[37] - **回答**:本季度有一次性金融收入影响,排除该影响后,净利润约为8000万巴西雷亚尔;随着业绩改善,预计将转化为利润表中的净利润和现金,以帮助改善资产负债表杠杆率[37] 问题8 - **提问**:能否详细说明2025年关于自由现金流和EBITDA的指导方针?[38] - **回答**:目前仍专注于2024年,2025年的指导方针可能在明年年初某个时候发布[38] 问题9 - **提问**:关于使用储架发行的最低股价是多少?[39] - **回答**:没有特定股价,储架发行是一种机会主义举措,如果股价和现金流一致,将执行储架发行,但受限于价格和数量的披露[39]
ZENVIA Reports Q3 2024 and 9M 2024 Results
Prnewswire· 2024-11-19 08:40
Double-digit growth in both top-line and profitability, with strong EBITDA and Cashflow LTM Normalized EBITDA of BRL 135.2 million, on track to meet 2024 guidance Official launch of Zenvia Customer Cloud in October 2024SÃO PAULO, Nov. 18, 2024 /PRNewswire/ -- Zenvia Inc. (NASDAQ: ZENV), the leading cloud-based CX solution in Latin America empowering companies to craft personal, engaging and fluid experiences throughout the customer journey, today reported its operational and financial metrics for the third ...
ZENVIA sets agenda for fiscal third quarter and first nine months 2024 results
Prnewswire· 2024-11-08 21:10
SÃO PAULO, Nov. 8, 2024 /PRNewswire/ -- Zenvia Inc. (NASDAQ: ZENV) (the "Company"), the leading cloud-based CX platform in Latin America, empowering companies to transform their customer journeys, today announced that its fiscal 2024 third quarter and first nine months results will be released after the market close on Monday, November 18, 2024.The Company's senior management team will host a webcast to discuss the results and business outlook  on Tuesday, November 19, 2024, at 10:00 am ET. To access the we ...
Zenvia Customer Cloud hits the market with AI to revolutionize Brand-Customer experiences
Prnewswire· 2024-10-16 21:30
Designed to be intuitive and easy to use, Zenvia's AI combines the best of both worlds: increased productivity gains for companies and enhanced satisfaction for consumers SÃO PAULO, Oct. 16, 2024 /PRNewswire/ -- Zenvia Inc. (NASDAQ: ZENV), the leading cloud-based CX platform in Latin America empowering companies to craft personal, engaging and fluid experiences throughout the customer journey, announces the launch of Zenvia Customer Cloud, a full-service AI-powered solution designed to revolutionize the cus ...
Zenvia (ZENV) - 2024 Q2 - Earnings Call Transcript
2024-09-06 23:38
财务数据和关键指标变化 - 公司第二季度收入同比增长20%,达到2.31亿雷亚尔 [6][7] - 公司调整后毛利同比增长20%,毛利率保持稳定在43.3% [7][11] - 公司EBITDA同比翻倍,第二季度达到3.4亿雷亚尔,上半年达到5.7亿雷亚尔 [6][13] - 公司预计全年EBITDA将在120-140亿雷亚尔之间 [15] 各条业务线数据和关键指标变化 - CPaaS业务收入同比增长22%,保持高盈利水平 [7][8] - SaaS业务收入同比增长近16%,主要来自大型企业客户 [8] - SaaS业务占总收入34%,占毛利42% [9] - CPaaS业务占总收入66%,占毛利58% [9] 各个市场数据和关键指标变化 - 公司正准备在阿根廷和墨西哥等海外市场进行有机增长 [16] 公司战略和发展方向及行业竞争 - 公司推出GenAI聊天机器人解决方案,已有100家客户使用 [3][4] - 公司未来将进一步提升GenAI聊天机器人的功能,如实时情感分析、持续学习等 [5] - 公司正在推进Zenvia Customer Cloud平台的客户迁移,受到客户的积极反馈 [21][22][23] - 公司Zenvia Customer Cloud平台将覆盖中小企业和大型企业客户 [23] 管理层对经营环境和未来前景的评论 - 公司对Zenvia Customer Cloud平台的发展前景充满信心,预计将加速公司的有机增长 [16] - 公司将继续保持严格的成本控制,提高运营效率,为股东创造价值 [12][13][14] 其他重要信息 - 公司已完成负债管理,提高了财务灵活性 [16] - 公司正在加快整合之前收购的公司,预计将在明年上半年完成 [31][32] - 公司正在寻求新的融资渠道,包括发行股票和债务融资,以支持未来发展 [33][34] 问答环节重要的提问和回答 问题1 **Gustavo Farias 提问** - 客户向Zenvia Customer Cloud平台的迁移情况如何,未来客户结构会如何变化 [19][20] - 公司是否已完成客户基础的清理工作 [20] **Cassio Bobsin 回答** - 新客户直接使用Zenvia Customer Cloud平台,现有客户正在逐步迁移,反响良好 [21][22][23] - 公司已完成大部分客户基础清理工作,未来不会有太多变动 [24] 问题2 **网络提问** - 公司毛利率和EBITDA的长期目标是什么 [24][26][27] - 公司的负债情况和未来融资计划如何 [28][33][34] **Cassio Bobsin 和 Shay Chor 回答** - 公司长期目标是毛利率超过50%,EBITDA率也将提高 [26][27] - 公司正积极管理负债,寻求新的融资渠道以支持未来发展 [33][34] 问题3 **网络提问** - 公司未来在AI技术方面的规划是什么 [35][36][37] - 公司是否有足够的团队规模支持未来增长 [38][39] **Cassio Bobsin 和 Caio Figueiredo 回答** - 公司将进一步提升GenAI聊天机器人的功能,并开发更多AI驱动的解决方案 [36][37] - 公司目前的团队规模足以支持未来增长,未来仅需小幅调整 [39]
ZENVIA Reports Q2 2024 and H1 2024 Results
Prnewswire· 2024-09-06 05:00
Normalized EBITDA of BRL 33.7 million in Q2 2024 and BRL 56.8 million in H1 2024 Strict cost control led G&A as % of revenues to 14.5% in H1 2024 from 18.5% in H1 2023 Promising early results of Zenvia Customer Cloud soft launch, with healthy levels of recurring revenue, churn and crossed adoption SÃO PAULO, Sept. 5, 2024 /PRNewswire/ -- Zenvia Inc. (NASDAQ: ZENV), the leading cloud-based CX solution in Latin America empowering companies to craft personal, engaging and fluid experiences throughout the custo ...
ZENVIA sets agenda for fiscal second quarter and first half 2024 results
Prnewswire· 2024-08-26 20:00
SÃO PAULO, Aug. 26, 2024 /PRNewswire/ -- Zenvia Inc. (NASDAQ: ZENV) (the "Company"), the leading cloud-based CX platform in Latin America, empowering companies to transform their customer journeys, today announced that its fiscal 2024 second quarter and first half results will be released after the market close on Thursday, September 5, 2024. The Company's senior management team will host a webcast to discuss the results and business outlook on Friday, September 6, 2024, at 10:00 am ET. To access the webcas ...
Zenvia (ZENV) - 2024 Q1 - Quarterly Report
2024-07-15 21:23
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 6-K REPORT OF FOREIGN PRIVATE ISSUER PURSUANT TO RULE 13a-16 OR 15d-16 UNDER THE SECURITIES EXCHANGE ACT OF 1934 For the month of July 2024. Commission File Number 333- Zenvia Inc. (Exact name of registrant as specified in its charter) N/A (Translation of registrant's name into English) Avenida Paulista, 2300, 18th Floor, Suites 182 and 184 São Paulo, São Paulo, 01310-300 Brazil (Address of principal executive office) Indicate by c ...
ZENVIA Reports Q1 2024 Results
Prnewswire· 2024-07-15 21:20
Normalized EBITDA of BRL 23.5 million Strict cost control led G&A as % of revenues to 14.7% in Q1 24 from 17.6% in Q1 23 SÃO PAULO, July 15, 2024 /PRNewswire/ -- Zenvia Inc. (NASDAQ: ZENV), the leading cloud-based CX solution in Latin America empowering companies to craft personal, engaging and fluid experiences throughout the customer journey, today reported its operational and financial metrics for the first quarter of 2024. Cassio Bobsin, Founder & CEO of ZENVIA, said: "The highlight of this first quart ...
Zenvia: Funding Gap Solved, Full Speed Ahead
Seeking Alpha· 2024-06-30 19:00
Thapana OnphalaiZenvia (NASDAQ:ZENV) is a software company based in Brazil that had a mixed performance over the last year as it was struggling with a liquidity gap. Today, with this issue solved and an ambitious cost-control campaign, the company is set for superior performance and growth. We think the stock is still significantly undervalued despite the recent rally as it does not take into account the strong growth. As suggested by market comps, the share price is undervalued by as much as 35%. When ...