This article has been reviewed according to Science X's editorial process and policies . Editors have highlighted the following attributes while ensuring the content's credibility: A Delta Air Lines plane leaves the gate on July 12, 2021, at Logan International Airport in Boston. U.S. airline regulators have opened an investigation into Delta Air Lines, which is still struggling to restore operations on Tuesday, July 23, 2024, more than four full days after a faulty software update caused technological hav ...

Key TakeawaysThe U.S. Department of Transportation has opened an investigation into Delta Air Lines' stretch of cancellations and delays since last Friday's global tech outage.Delta has been the most heavily impacted of the major airlines, canceling hundreds of flights Tuesday while competitors United and American Airlines were canceling far fewer.Transportation Secretary Pete Buttigieg said Tuesday that the agency is investigating whether Delta has adequately protected its customers during the cancellation ...

文章核心观点 - 美国交通部正在对达美航空进行调查,因为该公司自上周五以来取消了超过5,000个航班,无法从全球网络故障中恢复过来 [1][3][8] - 其他航空公司已经恢复了正常运营,但达美航空仍在每天取消数百个航班 [1][2] - 达美航空CEO表示,公司还需要几天时间才能恢复正常运营 [5] 公司情况 - 自上周五以来,达美航空每天取消30%或更多的航班,周二取消了444个航班,占其航班计划的12% [2] - 达美航空自上周五以来已取消超过5,000个航班 [2][5] - 达美航空是一家备受尊重的可靠运营的航空公司,其准点率有助于其成为优质航空公司 [7] 事件影响 - 全球网络安全公司CrowdStrike的软件更新导致微软客户(包括许多航空公司)出现系统问题 [6] - 这一问题让客户非常恼怒,许多人抱怨等待了数小时才得到帮助,因为航空公司的热线电话被淹没 [7][9] - 一些乘客被迫租车,开数百英里才能到达目的地,而其他人则表示需要等待数天才能预订新航班 [9]

The US transportation department said on Tuesday it was opening an investigation into Delta Air Lines after the carrier canceled more than 5,000 flights since Friday as it struggles to recover from a global cyber outage that snarled airlines worldwide.While other carriers have been able to resume normal operations, Delta has continued to cancel hundreds of flights daily of a crew scheduling system.Since Friday Delta has been cancelling 30% or more of its flights daily through Monday, axing 444 flights on Tu ...

Delta Airlines passengers line up for agent assistance at Hartsfield-Jackson Atlanta International Airport on July 22, 2024 in Atlanta, Georgia.The U.S. Department of Transportation's Office of Aviation Consumer Protection is investigating Delta Air Lines over chaos sparked by last week's global IT outage, according to a statement.The DOT cited widespread flight disruptions and customer service failures in which Delta did not uphold commitments to its passengers, it said. The agency also said the investigat ...

Delta Air Lines canceled more than 700 flights on Monday, as the air carrier continued to struggle to restore operations after last week’s global cyber outage, even as other airlines were recovering from the incident.About 19% of Delta’s flights had been canceled Monday, according to data from FlightAware, out of roughly 1,300 flights to or from the US overall, the website said.The issue has stranded thousands of Delta travelers across the US, with some having to rent cars to drive hundreds of miles while o ...

文章核心观点 - 一家名为CrowdStrike的网络安全公司发布的一个有缺陷的更新导致了全球范围内的大规模IT中断,影响了航空公司、银行和媒体等行业 [3] - 航空公司受到的影响最为严重,其中达美航空受到的影响最大,在事故发生当天和之后的几天内取消了大量航班 [5][6][8][9] - 达美航空在事故发生当天取消了1,207个航班,占其总航班的三分之一,是受影响最严重的航空公司 [6] - 在事故发生后的周末,大多数航空公司的运营基本恢复正常,但达美航空仍在努力将运营恢复到全满负荷状态 [7][8][9] - 达美航空的CEO已经就此向受影响的乘客道歉,并表示将为受影响的乘客提供餐券、酒店住宿和里程等补偿 [11][12][15] 行业总结 - 此次IT中断事件严重影响了全球范围内的航空、银行和媒体等行业 [3] - 航空公司受到的影响最为严重,其中以达美航空为最,在事故发生当天和之后的几天内取消了大量航班,占其总航班的三分之一 [5][6][8][9] - 在事故发生后的周末,大多数航空公司的运营基本恢复正常,但达美航空仍在努力将运营恢复到全满负荷状态 [7][8][9] 公司总结 - 此次IT中断事件严重影响了达美航空的运营,在事故发生当天和之后的几天内,达美航空取消了大量航班,占其总航班的三分之一 [5][6][8][9] - 达美航空的CEO已经就此向受影响的乘客道歉,并表示将为受影响的乘客提供餐券、酒店住宿和里程等补偿 [11][12][15]

Key TakeawaysMore Delta flights were canceled into Monday morning, as the airline continued to grapple with the effects of last week's global tech outage.An update from cybersecurity company CrowdStrike impacted Microsoft systems across the globe Friday, disrupting a wide range of businesses from banking to air travel.Delta was more heavily impacted than many other airlines, having canceled 17% of its flights and delayed 5% so far Monday morning, far more than United and American. The air travel industry is ...

This article has been reviewed according to Science X's editorial process and policies . Editors have highlighted the following attributes while ensuring the content's credibility: Delta Airlines aircraft takes off as United Airlines aircraft sits on the tarmac at LaGuardia Airport in New York on Friday, July 19, 2024, after a faulty CrowdStrike update caused a major internet outage for computers running Microsoft Windows. Credit: AP Photo/Yuki Iwamura Airlines, including Delta Air Lines, continued to stru ...

文章核心观点 - 全球范围内的大规模计算机系统故障导致航空公司航班大规模取消和延误,给航空业带来前所未有的混乱 [1] - 达美航空在此次事件中受到的影响最为严重,周日取消了约17%的航班 [3] - 达美航空正在采取措施应对此次事件,包括为机组人员提供额外薪酬以帮助执行航班 [2] - 达美航空表示将从此次事件中吸取教训,以提高未来应对类似事件的能力 [4] - 相比之下,其他航空公司如美国航空已基本恢复正常运营 [5] - 此次事件突出了达美航空在可靠性和准点性方面的问题 [6] 行业概况 - 全球范围内的大规模计算机系统故障导致航空公司航班大规模取消和延误,给航空业带来前所未有的混乱 [1] - 相比之下,其他航空公司如美国航空已基本恢复正常运营,而达美航空仍受到严重影响 [5] 公司概况 - 达美航空在此次事件中受到的影响最为严重,周日取消了约17%的航班 [3] - 达美航空正在采取措施应对此次事件,包括为机组人员提供额外薪酬以帮助执行航班 [2] - 达美航空表示将从此次事件中吸取教训,以提高未来应对类似事件的能力 [4] - 此次事件突出了达美航空在可靠性和准点性方面的问题 [6]