WASHINGTON, May 30, 2024 (GLOBE NEWSWIRE) -- IBEX Limited (NASDAQ:IBEX) What's happening? IBEX Limited (NASDAQ:IBEX) ("ibex"), a leading provider in global business process outsourcing and AIpowered end-to-end customer engagement technology solutions, today announced that Chief Executive Officer Bob Dechant is scheduled to present at the Baird 2024 Global Consumer, Technology & Services Conference and host 1x1 investor meetings. When and where? The presentation will take place on Tuesday, June 4, 2024, at 1 ...

LAS VEGAS, May 30, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced its sponsorship of CCW Customer Contact Week 2024 in Las Vegas, June 3-6. CCW is the pinnacle event for contact center and customer experience (CX) leaders, where innovators across various industries and functions converge to sculpt world-class customer journeys. "We are excited to engage with the industry lea ...

WASHINGTON, May 22, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that the ibex Wave iX AI-enabled CX solution suite has earned a Platinum Award for Achievement in Technology Innovation in the 2024 TITAN Business Awards. "ibex is proud to receive the TITAN Platinum Award for Technology Innovation of 2024," said ibex CEO Bob Dechant. "Generative AI is changing the CX landsca ...

WASHINGTON, May 22, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that the ibex Wave iX AI-enabled CX solution suite has earned a Platinum Award for Achievement in Technology Innovation in the 2024 TITAN Business Awards. “ibex is proud to receive the TITAN Platinum Award for Technology Innovation of 2024,” said ibex CEO Bob Dechant. “Generative AI is changing the CX landsc ...

WASHINGTON, May 15, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced its third annual CX Leadership Awards, which honor the top customer experience (CX) innovators, leaders and contributors around the world. This year's recipients, selected from a prestigious roster of renowned CX leaders and innovators across the industry, will be recognized at the ibex CX Leaders Dinner on J ...

财务数据和关键指标变化 - 第三季度收入为1.268亿美元,同比下降3.6%,主要受到去年完成的项目相关收入的影响以及金融科技和电信行业的业务环境变化 [26][27] - 毛利率和利润率持续提升,第三季度调整后EBITDA率达到15.1%,创历史新高 [7][36] - 每股调整后收益为0.70美元,同比增长 [29] - 经营活动产生的现金流为1.14亿美元,自由现金流为970万美元 [33][34] - 现金余额为5.07亿美元,净现金为4.93亿美元,公司回购了500万股股票 [35] 各条业务线数据和关键指标变化 - 数字化和全渠道服务占比提升至78%,离岸和近岸地区收入占比提升至76% [27] - 零售电商、医疗健康、旅游物流等行业占比上升,电信和金融科技行业占比下降 [31][32] 公司战略和发展方向 - 公司正在从传统的人工客户服务向AI虚拟客服和自动化互动转型,目标成为行业领先者 [11][13][14] - 公司将利用自身的技术领先优势、深度分析能力和与客户的信任关系,开发将AI与客户旅程相结合的解决方案 [14][15] - 公司已经在市场上推出了自动化呼叫解决方案"IBEX Automate"和语言翻译解决方案"IBEX Translate",获得了客户的广泛关注 [16][17][18] - 公司的财务实力和灵活性是竞争优势,可以加快转型步伐并进行战略性并购 [19][20][21] 管理层对经营环境和未来前景的评论 - 公司看好AI与客户体验融合的发展趋势,有信心成为行业转型的领导者 [11][14][22] - 公司在新客户拓展和现有客户深化合作方面保持良好势头,管线丰富,有望持续推动业务增长 [42][43][44] - 公司将继续投资于AI技术、人力资源管理、企业资源规划等领域,以支持未来发展 [28]

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 _______________________ FORM 10-Q _______________________ (Mark One) x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2024 or o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from_____________to______________ Commission File Number: 001-38442 _______________________ IBEX ...

Exhibit 99.1 IBEX Announces Third Quarter of Fiscal Year 2024 Financial Results with Record Performance WASHINGTON, DC— May 9, 2024 —IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third fiscal quarter ended March 31, 2024. “Our third quarter fiscal 2024 results were one of the strongest in our history, with record levels of adjusted EBITDA margin and adjusted EPS” commented Bo ...

WASHINGTON, April 30, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Christy O'Connor, Chief Legal Officer at ibex, has been recognized as a 2024 Top 10 Corporate Counsel Award Winner by OnCon Icon. "Christy's recognition as a Top 10 Corporate Counsel is a testament to her exceptional leadership, legal acumen, and unwavering commitment to excellence," said Bob Dechant, CEO of ibex ...

FORT WORTH, Texas, April 29, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will be at CS Week Conference 48, in Fort Worth, Texas, April 29 to May 2, 2024. ibex will be showcasing its full suite of integrated CX solutions designed to help utilities connect, engage, and stay connected with their customers throughout the modern utility lifecycle. "ibex continues to drive innovation a ...