SUNNYVALE, Calif., May 29, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, today announced that a Global 50 manufacturing giant has selected eGain as its strategic AI knowledge platform to provide trusted answers for customer service. A leader in the rapidly growing market for mobility products, the manufacturer was struggling with incorrect and inconsistent answers for customer service due to siloed knowledge and content repositories. Moreover, its incumbent kn ...