SUNNYVALE, Calif., Nov. 08, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge management platform, announced that the eGain AI Knowledge Hub was selected as the Readers' Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category. "The KMWorld Readers' Choice Awards is one way that readers of our magazine can recognize the companies that they value the most. These honors are determined by the votes of those who use KM solutions daily. They are the ones who know what wor ...