Salesforce Acquires AI Voice Agent Developer Tenyx
CRMsalesforce(CRM) PYMNTS.com·2024-09-04 23:13

Salesforce is acquiring Tenyx, the latest sign of the company’s growing artificial intelligence ambitions.The customer relationship management company will use Tenyx’s expertise in developing AI-powered voice agents to advance its own AI solutions, according to a Tuesday (Sept. 3) press release.“Upon close of the acquisition, Tenyx will extend Salesforce’s existing autonomous agent capabilities for Agentforce Service Agent by integrating Tenyx’s innovative voice AI solutions, specifically tailored for servi ...