Expedia, Airbnb and Booking Holdings Look to Elevate Customer Engagement
Expedia Group(EXPE) PYMNTS.com·2024-08-17 05:20
As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets and evolving preferences.Expedia is enhancing its One Key loyalty program with a co-branded credit card and expanding its global reach to boost cross-brand engagement. Airbnb is prioritizing unique experiences by adding new quality features like Guest Favorites and Airbnb Icons to increase customer engagement. Meanwh ...