Nice (NICE) is expanding its footprint in the customer experience (CX) landscape with the recent launch of CXone Mpower, the world’s first and only CX-aware AI platform. CXone Mpower seamlessly integrate copilot, autopilot and actions within the CXone ecosystem, harnessing proprietary AI technologies, such as continuous experience memory and CX awareness. Designed to meet the growing demand for comprehensive CX AI solutions, CXone Mpower enhances employee performance, enables seamless skill transfer between ...