AKRON, Ohio, June 11, 2024 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) has named Stephen Avila to the role of Vice President of Customer Care, effective June 3. Avila will lead the work leveraging innovative technologies and data analysis to drive a superior customer experience. He will oversee the company's key functional groups that manage customer accounts and payments, provide customer care and self-service options and drive innovation in all aspects of FirstEnergy's relationship with customers. Avila ...