Threat actor scraped Dell support tickets, including customer phone numbers
Dell Technologies(DELL) TechCrunch·2024-05-15 00:47
The person who claimed to have stolen the physical addresses of 49 million Dell customers appears to have taken more data from a different Dell portal, TechCrunch has learned.The newly compromised data includes names, phone numbers and email addresses of Dell customers. This personal data is contained in customer “service reports,” which also include information on replacement hardware and parts, comments from on-site engineers, dispatch numbers, and in some cases diagnostic logs uploaded from the customer’ ...