One of the first contact center providers to offer full integration with AI-powered Einstein Conversation Insights to drive customer engagementHOLMDEL, N.J., May 14, 2024 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has expanded its Vonage Premier for Service Cloud Voice solution to include integration with Salesforce Einstein Conversation Insights. These AI-powered insights and analytics wil ...