Lemonade Sees AI Drive Efficiency as Insurance Goes Digital-First
LMNDLemonade(LMND) PYMNTS·2024-05-02 06:27

Digital insurance platform Lemonade said its AI investments continue to bear fruit. The company’s latest shareholder letter — while reporting a 25% increase in total revenues and a $47 million net loss, an improvement of 28% — also examines the way artificial intelligence (AI) and automation technology has impacted its loss adjustment expense (LAE) ratio. As co-founder Shai Winiger noted during a Wednesday (May 1) earnings call, it’s a little-discussed insurance industry metric, one the company said measure ...