Best Buy selects Google Cloud as its AI innovation and strategic partner for several of its key customer care initiatives MINNEAPOLIS, April 9, 2024 /PRNewswire/ -- Cloud Next '24, LAS VEGAS -- Best Buy, Google Cloud, and Accenture today announced a new collaboration that will involve deploying generative AI (gen AI) to greatly improve the experience for Best Buy customers looking for support services. By leveraging Google Cloud's generative AI technology, Best Buy is creating new and more convenient ways ...