NICE (NICE) is bolstering its presence in transforming customer experience solutions. The company announced that iQor, a leading managed services provider in customer engagement, is leveraging the NICE CXone platform. With this cloud-native customer experience platform iQor aims to transform interactions and deliver an outstanding digital experience across diverse industries. By integrating CXone into its Symphony [AI], a generative AI ecosystem, iQor leverages real-time analytics and solutions derived from ...