Vonage Contact Center recognized by Juniper Research for standout features including powerful CRM integrations and its ability to augment AI capabilities HOLMDEL, N.J., March 13, 2024 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, and a part of Ericsson (NASDAQ: ERIC), has been named Platinum Winner for Best Contact Center as a Service (CCaaS) Solution at the Telco Innovation Awards. Vonage was named a winner for Vonage Contact Cen ...