FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, is driving irresistible customer experience (CX) in the energy and utilities sectors by harnessing the power of NICE CXone, the leading cloud-based customer experience platform to unify and optimize interactions between customers, call center agents, and brands. iQor’s Symphony [AI]TM generative AI ecosystem—designed to enhance employee perform ...