DALLAS--(BUSINESS WIRE)--Frontier (NASDAQ: FYBR): What we did: Frontier (NASDAQ: FYBR) reduced more than 2 million customer service phone calls by improving operations and launching new digital, self-service tools. We did this while expanding our customer base, and in the process became the industry leader in fiber broadband customer satisfaction during 2023, as measured by published NPS data. What it means: Frontier customers now have a collective 50 years of extra time to do things they’d rather be doing ...