Nordstrom's Digital Sales and Enhanced Customer Experience Drive Growth in Q3
Nordstrom(JWN) PYMNTS.com·2024-11-27 09:17
While digital sales continued to perform well at Nordstrom, enhancements to the overall customer experience paid off as well, according to CEO Erik Nordstrom.“In the third quarter, our efforts to enhance the customer experience continued to resonate, enabling growth in net and comparable sales, margin expansion, and an increase in our customer base,” Nordstrom said during the company’s third-quarter earnings call Tuesday (Nov. 26). “Both Nordstrom and Nordstrom Rack delivered 4% comparable sales growth. We’ ...