SAN FRANCISCO, Sept. 19, 2024 (GLOBE NEWSWIRE) -- Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the appointment of Zack Urlocker to a new company position as COO responsible for go-to-market activities reporting to CEO Matt Price. In addition, the Crescendo platform now includes mission-critical features and capabilities in its proprietary AI to meet the most demanding needs of enterprises. Designed to streamline operations, improve customer satisfaction, a ...