Vonage, a wholly owned subsidiary of Ericsson (ERIC) , recently introduced an advanced business messaging solution called Vonage Rich Communication Services (RCS). Businesses in more than 10 countries in North America, South America and the EMEA region can now readily access the technology. The integration of Vonage RCS into business applications through Vonage Messages API will facilitate customized conversations that improve client engagement across the entire customer journey.In today’s fast-paced digita ...