RingCentral (RNG) shares have gained 1.9% in the past six months, outperforming the Zacks Internet - Software and Services industry's decline of 13.4%. RNG shares have been benefiting from its growing AI initiatives. It recently unveiled new features for its AIbased contact center solution, RingCX. The new AI features include native, real-time AI-powered assistant support for both supervisors and agents. It offers AI-based coaching insights for managers and supervisors and a new Intelligent Virtual Agent (I ...