CEO confidence in the effectiveness of basic IT services nearly halves over 10 years43% of surveyed tech CxOs say concerns about their technology infrastructure have increased because of generative AIARMONK, N.Y., Aug. 21, 2024 /PRNewswire/ -- A new IBM (NYSE: IBM) Institute for Business Value study found that while IT leaders are preparing organizations for accelerated generative AI adoption, C-suite executives' confidence in their IT team's ability to deliver basic services is declining.The global study* ...