Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
Yum!(YUM) PYMNTS.com·2024-08-01 07:17
Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end.It’s part of parent Yum! Brands’ plans to integrate voice artificial intelligence (AI) to its stores around the world, the company announced Wednesday (July 31).“The rollout of Voice AI technology in Taco Bell, currently in more than 100 Taco Bell U.S. drive-thrus across 13 states, is designed to enhance back-of-house operations for team members and elevate the order experience for consumers,” Yum said in a news release. “Be ...