Lemonade's ‘Tech Obsession' Sees AI Handling 30% of Interactions
Lemonade(LMND) PYMNTS.com·2024-08-01 02:43
Digital insurance provider Lemonade is continuing to incorporate artificial intelligence (AI) into its business. "Investors and analysts often ask about the practical impact of our investments in building our own tech-based insurance tech. I believe our recent quarterly results clearly demonstrate that," Lemonade Co-founder and CoCEO Shai Wininger said on a Wednesday (July 31) earnings call. "With large parts of our business running on code rather than people, I believe our tech obsession is paying off in a ...