More Qualifying Customers Can Receive Up to a $2,000 Bill Credit Under New Guidelines OAKLAND, Calif., July 24, 2024 /PRNewswire/ -- To provide additional financial assistance to more households with past-due energy bills, Pacific Gas and Electric Company (PG&E) is modifying guidelines mid-year for the Relief for Energy Assistance through Community Help (REACH) program. REACH and REACH Triple Match help qualifying low- to moderate-income customers pay their past-due energy bill and help prevent service disc ...