Franklin, MA, July 23, 2024 (GLOBE NEWSWIRE) -- Franklin, MA, July 23, 2024 - Interactions, an innovating force in Conversational AI for customer service, today announced its client, Evergy won gold in Chartwell’s 21st annual Best Practices Awards for excellence in Digital Experience. An American investor-owned utility (IOU) with publicly traded stock and the largest electrical provider in Kansas, Evergy has a passion for creating exceptional customer experiences and solutions. For its digital-based custome ...