Exhibit 2.1 AGREEMENT AND PLAN OF MERGER BY AND AMONG YEXT, INC., HOUSTON MERGER SUB, INC., HEARSAY SOCIAL, INC. AND SHAREHOLDER REPRESENTATIVE SERVICES, LLC as STOCKHOLDER REPRESENTATIVE Dated as of June 10, 2024 TABLE OF CONTENTS Page ARTICLE I 2 THE MERGER 1.1 The Merger. 2 1.2 Effective Time. 2 1.3 Effect of the Merger. 2 1.4 Organizational Documents. 2 1.5 Management. 3 1.6 Effect of Merger on the Capital Stock of the Constituent Corporations. 3 1.7 Dissenting Shares. 6 1.8 Parent’s Obligations Fulfill ...